Terms and Conditions

Policy Statement

At Prosport Sunscreen we strive to give you the customer the best possible service when purchasing goods - to make it a hassle-free and enjoyable experience when buying yourselves some goodies. When using our website to purchase items you are agreeing to be bound by the Terms and Conditions which are set out below.
 

Online Ordering

This couldn't be easier, select the products you wish to purchase by depressing on the "buy" button. At any time you can check the contents of your shopping basket by going to the top of the screen and clicking on "basket".
 
The checkout is handled by Paypal which is a secure method of payment. When you are ready to checkout, you are redirected to the Paypal website where you can complete the transaction.
 
Alternatively, you can order any of the goods from our website, offline by phoning Prosport on 01243 512552, open Monday to Friday, 9am to 5pm.
 

Pricing of Goods

The prices on our website www.prosportsunscreen.co.uk include VAT and are checked for accuracy. Occasionally errors may occur where prices are incorrectly displayed or changed as a result of circumstances beyond our control. In this situation you will be informed of the revised/correct prices once we receive your order, at this time should you wish not to purchase the product at that price we can cancel that part of the order.
 

Shipping Goods

All goods are shipped from Prosport Suncreen, Tarifa Barn, Carthagena Farm, Bell Lane, Somerley, Chichester, West Sussex, PO20 7HY Tel: 01243 512552 Email: sales@prosportsunscreen.co.uk
 

Mail Order Postage Charges

 
Shopping cart subtotal (incl. VAT)
 
Value of Goods UK Shipping Cost
£0 - £49.99 £3.99
£50 - £99.99 £6.99
£100+ £11.99

 

 

 

Order Confirmation and Delivery Times

Once we have received your order we will confirm by email that it has been processed and the expected delivery time. For UK mainland delivery on large items we use Interlink Carriers which are normally 2-3 days. For smaller packages we use Royal Mail which can take generally take up to 5-10 working days. For international orders we will quote on an individual basis.
 

Back Orders

We carry a large stock of sunscreen, however, despite our best efforts, sometimes a product can sell out - should this be the case we will inform you of the earliest delivery date. Please inform us at this time should you wish to cancel the order.
 

Returns

Any items which are returned for refund or exchange must be received back at Prosport Sunscreen, Tarifa Barn, Carthagena Farm, Bell Lane, Somerley, Chichester, West Sussex PO20 7HY within 14 days in a new and unused condition and with the original packaging intact. This should be accompanied with the receipt and a Returns Number which will be given to you by a member of staff quoting your invoice number when phoning 01243 512552. No goods will be accepted without an authorised returns number from 2XS.
 
We regret that we cannot give refunds for carriage on incorrect purchases and we strongly recommend that you use a recorded/insured delivery service when returning goods as we cannot be held responsible for goods lost in transit.